Think Pets Privacy Policy
Think Pets is committed to ensuring that your privacy is protected. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Think Pets does not store any personal information about an individual who accesses this website, except where they voluntarily choose to give Think Pets personal information via email, or by using a form on the website, or by enquiring about any of our services. Think Pets may also use information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such information to third parties.
The type of personal information we collect
We currently collect and process the following information:
When do we collect personal data about you?
How will we use your data?
Most of the personal information we process is provided to us directly by you for one of the following reasons:
How we store your personal information Your information is securely stored on our encrypted booking system - Pet Sitter Plus.We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. Data required for tax and legal purposes are held for 7 years as a requirement by law.
We may share this information with:
We may also share your data with Vendors, Consultants and other third party service providers who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the date they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
COOKIES, ANALYTICS AND SOCIAL MEDIA
This website uses a Google Analytics tracking cookie to collect anonymous traffic data about your use of this website. This information is stored by Google on servers in the United States and subject to their privacy policy, which can be viewed here: http://www.google.com/privacy.html Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google also use cookies, and you can reject or delete Google’s cookie using guidance here: http://www.google.com/intl/en/privacypolicy.htmlGoogle Analytics collects information such as pages you visit on this site, the browser and operating system you use and time spent viewing pages. The purpose of this information is to help us improve the site for future visitors.Third-party social networks such as Facebook that provide interactive plug-ins or social networking features (for example, to allow you to connect to Facebook or Google to “Like” a page) on websites, may use cookies or other methods (for example, web beacons) to gather information regarding your use of the Think Pets website. The use of such information by a third party depends on the privacy policy available on that social network’s website, which we encourage you to carefully review. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our site with any of your Personal Information that they may have. We may also obtain analytics information from social networks that help us measure the effectiveness of our content and advertisements on social networks (e.g., impressions and clicks).When you create or log in to an account on http://www.facebook.com cookies are stored on your computer in order to remain logged-in to your facebook account when visiting http://www.facebook.com again.The Facebook Like Button used on our Website is hosted by Facebook and your browser therefore sends this cookie data to Facebook when creating the button inside your browser. This data is used by Facebook in order to associate the Facebook Like Button with your Facebook account. This information is not accessible to us, and is not sent to us by Facebook.More information about this cookie and Facebook’s Privacy Policy can be found at https://www.facebook.com/about/privacy/your-info-on-other#socialpluginCookies are not used to collect any personal information.You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The way in which you do this depends upon the web browser which you use. Please refer to the “Help” function for your browser. If you accept cookies, they may remain on your computer for many years, unless you delete them. Please note that turning off cookies may limit your use of our website and website services.For more information on Cookies please visit www.aboutcookies.org where you can access instructions on deleting and controlling cookies.
Your data protection rights
Under data protection law, you have rights including:Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thinkpets.co.uk or 07944089392 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using our contact details below.
Our contact details:
Name: Kieran Boyle
Phone Number: 07944089392
E-mail: info@thinkpets.co.uk